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Insights

The real cost of complex billing in aged care.

As public scrutiny of the aged care industry intensifies, the pressures on personnel running aged care organisations – particularly financial departments – can feel insurmountable. Government policies that demand better transparency and require data reconciliation from multiple sources are no doubt keeping some aged care financial controllers awake at night.

Aged care needs to measure the quality of care.

A common issue with human service providers is a lack of performance data. Of course the driving priority of an aged care service is the provision of quality care. But that is no longer sufficient when it comes to maintaining competitive ground in the marketplace.

Blogs

The National Aged Care Quality Indicator Program is a program for Commonwealth subsidised residential aged care services. The program started on 1 January 2016 as a voluntary program. From 1 July 2019, all Commonwealth subsidised aged care homes must collect and provide quality indicator data to the Department of Health for the following three clinical...
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From 1 July 2019, the new Charter of Aged Care Rights will provide the same rights to all consumers, regardless of the type of Commonwealth subsided care. The reason for this is due to considerable duplication that exists between all the existing charters as well as differences between the charters causing issue around why some...
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There are many benefits to improving organisational culture in aged care. The most obvious one is to reduce the costs of care and improve on the customer experience that can help set you apart from other aged care providers. But there is more to organisational care than just this. Improving organisational culture in residential aged...
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A new report from StewartBrown says that 45.1% of the 974 facilities surveyed are running at an operating loss. These losses are creating long-term instability of the sector. Funding pressures are the main cause and urgent Government action is needed says current LASA  CEO Mr. Sean Rooney. The Federal Minister for Aged Care Ken Wyatt also acknowledged...
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The transformation to digital records is underway, either due to your own initiatives or due to community initiatives to collaborate better with primary care physicians and acute care facilities. The addition of networking capability to devices like nurse call systems and everyday objects (doors, thermometers, water sensors, signs) grows with each passing month. Your network needs to be ready for...
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The past decade has seen a profound transformation in the practice of healthcare at the most acute levels. Hospitals and clinics have invested in technology and are enjoying the benefits brought by electronic health records, digital imaging, and mobile care. These technologies are resulting in better care coordination, increased collaboration and improved patient safety. Assisted...
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It is a well-known fact that Aged and Healthcare today all need to have a robust, highly available fixed and wireless data network that can support current and emerging clinical, corporate and innovative collaboration applications and services. Rolling out real-time communication technologies can help your entire care team in aged and healthcare to collaborate while...
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The Royal Commission will provide information about how the public can engage with the Royal Commission and will be available via a separate and dedicated website. This will include how submissions will be made and when hearings will be heard. The Honourable Justice Joseph McGrath and Ms Lynelle Briggs AO have been appointed Commissioners.  Justice McGrath is a judge of the...
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Aged care is going through a rough time at the moment with the Royal Commission, but it doesn’t have to be that way and like all big challenges in life, new technology has always been at the forefront of leading change for the better. Just think of what the steam engine and the incandescent electric light bulb...
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