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Aged Care
Federal minister for aged care Ken Wyatt’s taskforce aims to triple the current aged care workforce of 366,000 staff to almost 1 million by 2050. Aged care workforce is one of the most pressing issues for the sector and current attitudes to careers in aged care will need to shift in order to attract and...
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On Sunday 16th of September, Prime Minister Morrison announced a Royal Commission into aged care. The Royal Commission will look at the quality of care provided in Residential and Home Aged care to senior Australians. The commission will also look at young Australians with disabilities living in residential aged care settings. This is an opportunity...
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Aged care quality standards updates Australian Federal Parliament has now formally passed the new aged care standards under the Single Aged Care Quality Framework overnight, which, in the first upgrade in 20 years, aim to deliver a single approach to quality assessment across all aged care settings. To facilitate the changes the Australian Aged Care...
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The big wave of mobile disruption technology is well underway, and vendors are experiencing massive growth in market share in very short time frames. This disruption is also creating unparalleled levels of customer experiences and with fantastic customer experience comes long-term customer loyalty. A lot of this disruption is being driven with Australians love of...
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The ACSA National Summit will bring together thought leaders and industry pioneers, to discuss hot topics, challenges and opportunities in the sector, workshopping to uncover the solutions to some of the industry’s biggest challenges. The Summit is designed to redefine the experience of ageing in our communities, questioning everything regarding delivery of services and consumer...
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Aged care continues to see a dramatic reduction in the overall operating performance in each aged care segment. The primary cause of this is due funding changes in aged care and the freeze on ACFI in real terms. Further to this policy and legislative uncertainty is influencing provider behaviour and their strategies. There are exceptions...
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Podcast Series – Talking Customer centricity with George Lymbers. Find out why customer centricity is important for your organisation and how to go about it with a leading expert in aged care, George Lymbers CIO – Thomas Holt.
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Complex data relating to residents in aged care exist in system silos with no APIs. The new Royal commission will require aged care providers to enable even more transparency than before for family and for carers. Find out from this podcast why you need to have all of your systems talking to each other.
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