1800 940 550 Monday - Friday 09:00 - 17:00 Level 17, 9 Castlereagh Street, Sydney NSW 2000

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Community Care
The National Aged Care Quality Indicator Program is a program for Commonwealth subsidised residential aged care services. The program started on 1 January 2016 as a voluntary program. From 1 July 2019, all Commonwealth subsidised aged care homes must collect and provide quality indicator data to the Department of Health for the following three clinical...
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The session will discuss how strategic partnerships such as ours are enabling aged care providers to differentiate their organisation in a sector that is struggling. You will discover how one provider was able to improve on their customer experience while reducing their cost of care per bed by as much as 25%. Please post a reply to...
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The transformation to digital records is underway, either due to your own initiatives or due to community initiatives to collaborate better with primary care physicians and acute care facilities. The addition of networking capability to devices like nurse call systems and everyday objects (doors, thermometers, water sensors, signs) grows with each passing month. Your network needs to be ready for...
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The past decade has seen a profound transformation in the practice of healthcare at the most acute levels. Hospitals and clinics have invested in technology and are enjoying the benefits brought by electronic health records, digital imaging, and mobile care. These technologies are resulting in better care coordination, increased collaboration and improved patient safety. Assisted...
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The Royal Commission will provide information about how the public can engage with the Royal Commission and will be available via a separate and dedicated website. This will include how submissions will be made and when hearings will be heard. The Honourable Justice Joseph McGrath and Ms Lynelle Briggs AO have been appointed Commissioners.  Justice McGrath is a judge of the...
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Aged care is going through a rough time at the moment with the Royal Commission, but it doesn’t have to be that way and like all big challenges in life, new technology has always been at the forefront of leading change for the better. Just think of what the steam engine and the incandescent electric light bulb...
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Federal minister for aged care Ken Wyatt’s taskforce aims to triple the current aged care workforce of 366,000 staff to almost 1 million by 2050. Aged care workforce is one of the most pressing issues for the sector and current attitudes to careers in aged care will need to shift in order to attract and...
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Aged care quality standards updates Australian Federal Parliament has now formally passed the new aged care standards under the Single Aged Care Quality Framework overnight, which, in the first upgrade in 20 years, aim to deliver a single approach to quality assessment across all aged care settings. To facilitate the changes the Australian Aged Care...
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The big wave of mobile disruption technology is well underway, and vendors are experiencing massive growth in market share in very short time frames. This disruption is also creating unparalleled levels of customer experiences and with fantastic customer experience comes long-term customer loyalty. A lot of this disruption is being driven with Australians love of...
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Level 17, 9 Castlereagh Street
Sydney NSW 2000
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