1800 940 550 Monday - Friday 09:00 - 17:00 Level 17, 9 Castlereagh Street, Sydney NSW 2000

What We Do

Our Commitment to You

Our aged care technology platform uses machine intelligence to provide greater levels support for carers to develop unique care plans for each patient. Carers monitor each person’s health status around the clock using data from sensors and devices and respond proactively in real time to deliver an exceptional customer experience.

The Uniqcare Platform

The UniQcare platform is a technology stack specifically designed for aged care. With a Portal front end and an integration engine for data and information orchestration that unifies all backend systems such as clinical management, video and messaging through the front end. The Uniqcare portal functions as a one-stop for executives to access all current information from all backend systems. For aged care teams, the Uniqcare portal functions as an operational dashboard providing visibility to all residents via the bed board features.

The platform energises care teams for providing greater levels of customer centricity through resident-centered care and greater client independence. This is achieved through the removal of obstacles that get in the way of providing care such as laborious administrative tasks and time wasted on searching for new information. This new ability enhances the resident experience through greater independence, as they can order meals, watch their favourite TV programmes, Skype with family, listen to music and audiobooks and access services.

Underpinning the portal is Uniqcare’s powerful operational database which brings new predictive & cognitive features allows management to improve on bed occupancy levels through efficient bed Management which reduces the overall cost per bed. UniQcare’s first responder is a mobile messaging platform allowing for the next available carer to provide the right level of care to the resident or client. Improves on nurse rounding processes for better resident/customer outcomes.

UniQcare is an Alcatel Lucent Accredited partner.




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