The UniQcare platform is a technology stack specifically designed for aged care. With a Portal front end and an integration engine for data and information orchestration that unifies all backend systems such as clinical management, video and messaging through the front end. The Uniqcare portal functions as a one-stop for executives to access all current information from all backend systems. For aged care teams, the Uniqcare portal functions as an operational dashboard providing visibility to all residents via the bed board features.
The platform energises care teams for providing greater levels of customer centricity through resident-centered care and greater client independence. This is achieved through the removal of obstacles that get in the way of providing care such as laborious administrative tasks and time wasted on searching for new information. This new ability enhances the resident experience through greater independence, as they can order meals, watch their favourite TV programmes, Skype with family, listen to music and audiobooks and access services.
Underpinning the portal is Uniqcare’s powerful operational database which brings new predictive & cognitive features allows management to improve on bed occupancy levels through efficient bed Management which reduces the overall cost per bed. UniQcare’s first responder is a mobile messaging platform allowing for the next available carer to provide the right level of care to the resident or client. Improves on nurse rounding processes for better resident/customer outcomes.
UniQcare is an Alcatel Lucent Accredited partner.